Donovan Graves was very courteous, knowledgeable, and professional. He answered all my questions without hesitation, including technical questions, or beating around the bush. I quickly developed a sense of trust. I believed him to be honest and sincere so I had no reason to doubt his answers. He explained several options and the differences so I could make a choice. There was no pressure at all. I trust that Temperature Control Inc. will stand by what he presented.

-Valree R.