I had been previously looking for someone to repair a dent on my jeep wranglers plastic bumper, I refused to change the whole piece because I had no money to change the entire bumper. I had consistently been turned down by many places that insisted it had no fix but to replace it! To my luck Richard did not hesitate in taking a look at it and doing whatever was in his power to fix it! Excellent customer service! Overall I was extremely content with the outcome of my car! Thank you Collision Specialist Inc!